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Shipping & Payment

Questions about your delivery will be answered by our customer service. We are available on weekdays from 10:00 - 17:00 clock for you:

Tel.: +49-(0)40-5544 5944
Fax: +49-(0)40-5544 5949
Email: shop@smpmedia.net

 

We ship to the following countries

Germany, Austria, Switzerland and Argentina, Australia, Great Britain, Japan, Canada, New Zealand and USA.

 

Shipping service

We usually ship with Deutsche Post and parcel services DHL and Hermes.

 

Shipping costs

Germany:

  • Price for shipping, packaging & postage CD-Order: 3,90€
  • Price for shipping, packaging & postage sheet music, LP & Book-Order: 6,90€

 

Outside of Germany:

  • Price for shipping, packaging & postage CD-Order: 5,90€
  • Price for shipping, packaging & postage sheet music, LP & Book-Order: 14,90€

 

Payment options

Germany:

  • Payment in advance (bank transfer in advance)
  • PayPal

Outside of Germany:

  • Payment in advance (bank transfer in advance)
  • PayPal

After the order process, you will receive a confirmation by e-mail. This e-mail contains all necessary information for payment in advance and PayPal. Payment via PayPal can also be made after the order process, after you have clicked on the button "order for a fee".

 

Delivery times

The goods offered in our online shop are usually available from stock, as long as the button "add to cart" is displayed. After your payment has been received, we will send the goods to you within 2-4 working days (handover to the shipping service provider). Please note that the following duration of transport by the shipping service provider is not within our sphere of influence.